Testimonials & Reviews

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Average rating:  
 84 reviews
Plumbing work

I have used Bob Hamilton for just about everything. They replaced my old air conditioning unit, installed a new toilet, and fixed numerous plumbing issues in my home. So, when my kitchen sink was leaking, I knew who to call. Tyler answered the phone and reassured me someone would be out as soon as possible to assess the situation. Within 2 hours, help had arrived. Eric Ruvalcava was absolutely wonderful! He was polite, informative, and had a patient way of explaining all of my options to me. He made me feel at ease with his vast knowledge of the problem and I appreciated his upbeat, positive personality. My sink was fixed quickly and at a fair price. I am a service partner member and I felt very well taken care of. Many companies think of their customers as profits. Bob Hamilton clearly employs people like Eric who treat their customers like family. In this often cold and impersonal world we live in, it is so refreshing to deal with a company who genuinely cares about their customers. Thanks Eric, Tyler, and the entire Bob Hamilton team. You made my day! Merry Christmas:]

Best Customer Service

Best customer service ever! I was down and out and needed a furnace. Chris from Bob Hamilton Plumbing Heating& A/C came out to assist me. They were fair and professional. They got my house heated quickly. Thanks Bob Hamilton for the wonderful customer service.

Made us smile!

Our furnace started to go out in the middle of winter and we needed help fast. From the customer service rep and service technician to Chris Seagraves and the installation crew the response time was quick and they all took time to explain each step of the process so we knew what to expect.

Easy to work with

Chris Seagrave was very professional. We felt he had our interest at heart. He went the extra mile by providing us with heaters for the overnight stay without heat. It was a pleasure not a hassle working with him. Yes, we would use him again and recommend him to our friends.

Great Sevice

Sam S. came by today and did a great job. He was honest and helpful. Thank you!

Thermostat

On Friday before a holiday weekend our thermostat stopped working. Farhad came to our home and installed a thermostat that can also be controlled by an app on our phone. There was an issue with registering the thermostat, but Farhad made a call to the company and made sure the issue was resolved. Through the process he was patient, professional and very knowledgeable. I was impressed!

Yes, you'd best call Bob!

"How best can I make you smile?" is not an empty slogan with this company. Our Comfort Specialist, Stephen H., worked tirelessly into the night to select the right furnace unit, and the right price to fit my mom's budget. This company really cares,...really. Out of all the places to call for HVAC services in KC, we chose the right one! Don't delay, give Bob a call today.

Our furnace would not kick on. Kylar, our service technician, did a great job of assessing the problem and fixing the problem quickly. He had the part on the truck and completed the repair in minutes on a Sunday evening. Thanks!

by Forrest Ballinger on Bob Hamilton Plumbing Heating & A/C
Plumbing work

I have had an ongoing drain problem that had been looked at by another plumber three times, with no resolution. When Gregory P, and Steve D. arrived they took ownership of the problem and resolved it as a team. I am very impressed with their professionalism. I recommend the B. Hamilton team for reasonable pricing and their "geterdone" attitude!

Our furnace went out and I placed a call to Bob Hamilton plumbing. From the ladies who answered the phone, to the sales rep who showed up, to the technicians who removed and installed the new unit were 100% professionals....Chris Seagraves came out and did a presentation and it went down EXACTLY the way he said it. The unit was installed on a Sunday in about 3 hours. I will call Bob Hamilton Plumbing for all of our family appliance needs. Great job done by all!

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