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Your customer service is outstanding!!! Dick Bernard came out on Saturday, June 1st and explained all my options thoroughly. He was very professional and went above and beyond and came out today June 3rd when my new AC unit was being installed! I just can't say enough what a pleasure it has been working with your company. The tech today Farshad Mohazabrad was very professional too and explained everything to me! He was a rock star too! I would recommend your company to anyone! You will have my service forever!!
Had a big issue occur. A big construction project started up the road not long ago. This rain we just had ran straight through their open lines and flooded my basement. After a horrible time between insurance and dealing with trying to get a hold of the construction company, It was nice to get something taken care of. My neighbors had another company they were using and we got bids from them. My Grandson Justin is a HVAC service tech with Bob and told us " TO CALL BOB". So Bob was contacted and we had an amazing plumber Matt D. Matt was able to solve our plumbing need the same day. The company my neighbor used told me they could not get to me til the next day. After dealing with what we have dealt with so far it was nice to have a very nice and respectable plumber who showed he cared. If it were not for our grandson telling us to call Bob we would have never had the opportunity to meet such a respectable plumber.
You guys ROCK!! both men work very polite and respectful. Gave me the correct information answered all questions. Let the area neat and clean. Adrian told me about his grandfather and learning the trade from his father at a very young age. Called on Sat. pm and there were at my place the very next morning. Bob you are lucky to have them both on your staff. My daughter Sarah Mentzer uses Bob Hamilton and she recommended you and now will be my people to call. Thank you so much.
I recently requested a quote from Bob Hamilton for a complete replacement of my HVAC system. The representative, Farhad Mohazabrad, that came to my home was outstanding. He took the time to explain multiple options and helped me find the most efficient system for my specific application. He was knowledgeable, professional and patient with my many questions. If the opportunity arises, I look forward to working with Farhad and Bob Hamilton again in the future.
Corky Williams is the answer to any heating or cooling issues you may have. He will not rest until your problems are solved. The phrase "its not in my job description" will never once enter his mind. He will do anything and everything to make sure you are fully satisfied. This man even went to wash his hands at my place, and the hand towel holder on the wall came loose, which had been an ongoing issue for me. Rather than just putting it back in its place and moving on, he found some wrenches and fixed my towel holder. On top of all that his work was A+. I couldn't be more satisfied. This man is the KING of heating and cooling.
My air conditioner had went out. We called Bob Hamilton and they came right out and told us that it was time to replace it. They also check out our furnance and said it was old and we should replace it. We told them to go ahead and do it. The next day they sent the technician Farzad out and he did both the air conditioner and furnance by himself. It started to pour rain but he didn't stop till he was done. He cleaned up everything. He was very polite and efficient. He went over everything and answered all of our questions. I would recommend this company to anyone. Thank you Bob Hamilton and a special thank you Farzad for everything. We will only use Bob Hamilton from now on. Thank you again.
Narwarrior came out to my house to snake my main line. He was very professional. He was kind, kept my house very clean, and very nice. He explained everything he did and I felt very comfortable as he did his job in my house. I would highly recommend this nice young man!
Got a new HVac system and water heater installed at a good price. Everyone involved from Corky Williams to Mark Bradley was professional, well informed and hard working. So far I'm extremely happy with the whole process.
Called Bob to get a second opinion on my sewer line problem. Tim Goldsmith found problems and gave price to do the Plastic Liner which saved dollars in redoing my ceramic tile floor in my laundry and family room areas. Then Tim Edmondson and Shawn Russell came out to install the Plastic Liner system. All three workers were very professional, knew what they were doing and Tim Edmondson and Shawn worked well as a team. The cost going with the Plastic Liner was reasonable compared to my first bid. If I went with the other company busting up my floor to gain access to the sewer line would have been cheaper. But then I would have to have someone come in and replace the ceramic tile floor with all the mess. In my situation, the Plastic Liner was the only way to go and my family room was left in tack as it was before the project began. I would recommend Bob Hamilton and these fellows that worked to repair my sewer line making it better than new.
Jeff Harper and Chris were very efficient and did an excellent job of cleaning up the work spaces. They were extremely polite and even put up with my puppy. Jeff made sure I understood how to work my new thermostat. Also made sure the new system was working correctly.