Customer Satisfaction Survey

Are you a Bob Hamilton Customer? We would love to hear about your experience!

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You And Your Home Deserve The Very Best    

At Bob Hamilton Plumbing, Heating, A/C & Rooter we take great pride in providing you with the very best service and the highest quality products available. We constantly look for new and innovative products that are designed to be energy efficient and make your life more comfortable. To learn more about the quality products we offer, please click on the links below.

Plumbing Products Insinkerator™ Disposals Gerber™ Toilets TOTO™ Toilets Rinnai - Water Heaters A O Smith Vertex™ Water Heaters Premier™ Faucets Simer - Sump Pumps Nu Flow	Heating & Cooling Products Ruud™ Furnaces Ruud™ Heat Pumps Ruud™ Air Conditioners
Energy Sense Better Heating with Natural Gas through Missouri Gas Energy (MGE)

Guarantees

We protect your investment with some of the strongest guarantees in the industry. From equipment, parts and labor to your complete satisfaction . . . Bob Hamilton has you covered.       
When You Purchase A Furnace Or Air Conditioner You’re Covered By These Guarantees:

100% Satisfaction or Your Money Back

We agree to accept responsibility for your complete satisfaction with the materials we use and workmanship provided by us and paid for by you. During the first year, if you are dissatisfied with the performance of the heating or air conditioning equipment, our services, our people or for any reason, we will do whatever it takes to make it right and correct the problem to your satisfaction.

Equipment Size Guarantee

Bob Hamilton Plumbing, Heating, A/C & Rooter is solely responsible for determining the correct equipment size and installation procedures. The product(s) we install will heat /cool to your satisfaction or it will be replaced at no charge with one that will.

“No Surprises” Guarantee

Once the work begins, the price quoted for the work being done is the price you pay.  Even if the job entails more work than originally estimated.

Lifetime Installation Materials Warranty

All materials needed to install the new equipment are warranted for the life of the equipment for the original owner.  This includes things like duct work, sheet metal, water & gas piping, hangers and more.

No Nonsense Parts & Labor Warranty

All repairs during the warranty period will be free of charge.

No Surprises Pricing

It’s happened to all of us at one time or another. You hire a company to do service or repairs in your home. You get an estimate and suddenly the work takes a lot longer than expected because the tech had to run for parts and materials a few times. Finally, the work is finished and you are presented with the bill. Big surprise. The bill is way more than the original estimate.

At Bob Hamilton Plumbing, Heating, A/C & Rooter we know there’s a better way. We call it our “No Surprises Pricing”. You see, we charge by the job and not by the hour.

When a Bob Hamilton tech arrives at your home, he listens to your needs, provides solutions and an exact price. The price we quote is the exact price you pay when work is completed. We remove the clock factor so our professionally trained technicians can take the time necessary to make sure the work in your home is done right. When the job is finished the work area is thoroughly cleaned and the final price for the job is exactly what we told you it would be . . . even if it takes longer than expected. No Surprises. That’s the Bob Hamilton way.

Service Partner Plans

An unexpected plumbing, heating or air conditioning repair can put a strain on the family budget. Save money and have peace of mind with a Bob Hamilton Service Partner Plan.

As a Service Partner Plan member you’ll receive 15% off all service work, repairs and parts. You get extended service warranties and priority service. With priority service we respond to your needs immediately, no matter how busy we are you go to the top of our service list. Plus, there are no after hour fees and you get semi-annual system checks for your furnace and air conditioner. Benefits of system checks include:

• Reduces costly breakdowns. Did you know that over 84% of all furnace breakdowns are the result of dirty units?
• Improve your system’s efficiency – the average home saves about $32.76 per month or over $300 a year.
• Increasing the life of your equipment – over 50% of the heating and cooling systems we replace are due to lack of maintenance.
• Regular tune ups significantly reduce the risk of deadly carbon monoxide poisoning.

Find Out More About Service Partner Plans Call 913-888-4-BOB

Online Offers

Start enjoying online savings today! Print these coupons and present them to your service technician at the time of service and receive your discount.

Financing

From time to time just about everyone needs a little help to buy what they want and need. We at Bob Hamilton Plumbing, Heating, A/C & Rooter make that easy for you with several financing options. It can take a large expenditure and make it extraordinarily manageable. Call for details.